Cruse Bereavement Care

Cruse Bereavement care offer telephone, email and website support for bereaved people in England, Wales and Northern Ireland. They have a Freephone national helpline and local services, and a website ( specifically for children and young people. Their services are provided by a network of 5,000 trained volunteers and are confidential and free.

Helpline : 0808 808 1677

Cruse Bereavement Care Scotland

Cruse Bereavement Care Scotland (CBCS) exists to promote the well-being of bereaved people in Scotland. They provide free care to bereaved people.

Helpline: 0845 600 2227

Child Bereavement UK

Child Bereavement UK helps children, parents and families to rebuild their lives when a child grieves or when a child dies. They support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age.

Helpline: 0800 028 8840

Coroners Court Support Service


Cancer Research UK

Offer reliable, easy to understand information to anyone affected by cancer.

Helpline: 0808 800 40 40 (lines open Monday - Friday 9am - 5pm)


Macmillan Cancer Support

Provides support to anyone living with cancer as well as their families, friends and carers.

Helpline: 0808 808 0000 (lines open every day 8am - 8pm)


Teenage Cancer Trust

Supporting young people with cancer and their families and friends


Breast Cancer UK

Charity campaigning to prevent breast cancer through education, scientific research, collaboration and policy change.


Tackle Prostate Cancer

Self-help organisation managed by and for men with prostate cancer.

Helpline: 0800 035 5302 (lines open 9am - 9pm)



Child Abuse


The UK's leading children's charity, preventing abuse and helping those affected to recover. The NSPCC provide confidential advice to anyone worried about the safety or welfare of a child.

Helpline: 0808 800 5000 (24 hours, every day)


Offer confidential support to young people up to the age of 18.

Helpline: 0800 1111 (24 hours)

National Association for People Abused in Childhood – NAPAC

Providing confidential help and support with recovery, no matter when the abuse took place.

Helpline: 0808 801 0331 (lines open Monday – Thursday 10am - 9pm, Friday to 6pm)


Domestic Abuse

Women’s Aid

Live chat and coronavirus safety advice for survivors

Supporting women who experience physical, emotional or sexual violence in their home.


Victim Support

Live chat and coronavirus safety advice for survivors

Information for victims of stalking or harassment.

Men's Advice Line

Providing support to men subjected to violence from previous or current partners.

Helpline: 0808 801 0327 (lines open Monday - Friday 9am-5pm, and 8pm Monday & Wednesday)


Contacting emergency services silently guidance

Drug and Alcohol Issues

Talk to Frank

For facts, support and advice on drugs and alcohol today.

Helpline: 0300 123 6600 (lines open 24 hours)

Narcotics Anonymous

Self-support group for people who have struggled with drug issues.

Helpline: 0300 999 1212 (lines open 10am -12midnight)



Providing support for families and friends of drug and alcohol users, including information on drugs, criminal justice system and support groups.



NHS Service Search

Find a drug treatment service near you.


Drink Aware

Free, confidential helpline for anyone who is concerned about their drinking, or someone else's.

Helpline: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)


Alcoholics Anonymous

A safe space to share your experiences with other people, to help each other recover from alcoholism.

National helpline: 0800 9177 650

Eating Disorders

B-eat (Beat Eating Disorders)

Offers support to those affected by eating disorders.

Helpline: 0808 801 0677

Youthline: 0808 801 0711

National Centre for Eating Disorders

Offering effective help and treatment for sufferers.

Helpline: 0845 838 2040

Overeaters Anonymous

offers a program of recovery for eating issues / disorders including compulsive eating, over eating, under eating, obesity, anorexia, bulimia.

Financial Hardship and Money Difficulties

Step Change

Step Change offer advice about budgeting and debt management.

FreeHelpline: 0800 138 1111 (lines open Monday – Friday 8am - 8pm, Saturday 8am – 4pm)

National Debtline

Free, confidential and independent advice for anyone with debt problems in England, Wales and Scotland.

Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm)

Business Debtline

Provide free, confidential and independent advice to businesses on coping and dealing with debt problems.

Free Helpline: 0800 197 6026

Citizen’s Advice

Offer advice across a variety of issues, including debt and financial hardship.

Useful links for tackling nuisance calls, messages and scams -



Provide confidential counselling to anyone affected by gambling.

Helpline: 0808 8020 133

Gamblers Anonymous (UK)

Self-help organisation for anyone with gambling problems.

Helplines: See contact page for regional phone numbers

Gam Anon

Offering advice and help for anyone affected by someone else’s gambling problem.

Helpline 08700 50 88 80 24 hours a day every day National rate

National Debtline

Free, confidential and independent advice for anyone with debt problems in England, Wales and Scotland.

Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm)




Shelter - England & Scotland

give advice to anyone who is homeless or anyone with housing problems.

Adviceline: 0808 800 4444 (lines open Monday – Friday 8am – 8pm, Saturday, Sunday 9am – 5pm)

Shelter Cymru

Information and support for housing problems in Wales.

Emergency support: 08000 495 495 (lines open Monday – Friday 9.30am – 4pm)


Housing Benefit

Government information on eligibility for claiming Housing Benefit.


Salvation Army

Providing help and services for homeless people in UK & Ireland.


Mental Health


Offer information and support for all mental health areas.

Helpline: 0300 123 3393 (lines open Monday - Friday 9am - 6pm)

The Samaritans

A charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.

Tel: 116 123 (Free)


The Mental Health Foundation

Online A-Z guide of mental health issues.

Campaign Against Living Miserably

CALM run a free, confidential and anonymous helpline as well as a webchat service, offering help, advice and information to anyone in crisis.

Helpline: 0800 58 58 58


Provide advice about recovery for anyone affected by severe mental illness.

Helpline: 0300 5000 927


Provide a unique residential service for people in suicidal crisis so they can talk about their suicidal thoughts and behaviour.

Tel: 020 7263 7070

Time to Change

Aim to end Mental Health discrimination.

Papyrus – Prevention of Young Suicide

Provide confidential advice to young people about suicide prevention and also offering advice to anyone concerned about a young person.

HopeLineUK: 0800 068 41 41 (lines open Monday – Friday 9am - 10pm, Weekends & Bank Holidays 2pm- 10pm)


SMS: 07786209697

Anxiety UK

Support for anyone with an anxiety condition.

Helpline: 03444 775 774 (lines open Mondays - Fridays 9.30am – 5.30pm)

Text: 07537 416 905


NHS – Overview and information on symptoms and treatment of Schizophrenia.

NHS - information on symptoms and treatment of Post-Traumatic Stress Disorder.


Bipolar UK

Offer a range of services for anyone affected by bipolar and associated illnesses.



Help For Hoarders

Offer advice for compulsive hoarders and their families.

Hoarding UK

Provide advice about compulsive hoarding.

NHS- NHS information on compulsive hoarding.



Support anyone affected by Obsessive Compulsive Disorder and their family and friends.

Adviceline: 03332 127890 (lines open Mondays - Fridays 10am - 4pm)


Miscarriage and Stillbirth


Miscarriage Association

Miscarriage Association offers support and information to anyone affected by the loss of a baby in pregnancy.

Helpline: 0192 4200 799


Scottish Care and Information on Miscarriage

Scottish Care and Information on Miscarriage provides counselling for women and couples in Scotland who have suffered miscarriage, stillbirth or neonatal loss.

Helpline: 0141 552 5070


Sands is a stillbirth and neonatal death charity in the UK that offers help and support to anyone affected by the death of a baby.

Helpline: 0808 164 3332


Tommy’s are the largest charity funding research into the causes of miscarriage, stillbirth and premature birth. Tommy’s offers support and information on a wide range of pregnancy topics and has a helpline staffed by midwives providing non-urgent, pregnancy related. information.

Helpline: 0800 0147 800

Post Natal Depression:

House of Light

House of Light provides telephone and email support to those affected by Postnatal/Antenatal Depression and Anxiety.

Helpline: 0800 043 2031 or 01482 580499

Text: 07854 220790


Pandas Foundation (Pre and Postnatal Depression Advice and Support)

Pandas Foundation is a support group network that can advise men (or anyone) whose wives or partners are suffering from pre or post-natal depression, on how to support them.

Helpline: 0808 1961 776

Association for Post Natal Illness (APNI)

APNI has a countrywide network of phone, e-mail and postal volunteers to offer help and support to sufferers, as well as partners and families of sufferers.
Helpline: 0207 386 0868


Pregnancy and Fertility


Fertility Network UK

Fertility Network UK provides free and impartial help, support and advice, as well as a network of local support groups, a support line, info line and a website.
Helpline: 0121 323 5025

Ectopic Pregnancy Foundation

The Ectopic Pregnancy Foundation (EPF) aims to improve the care of women with a diagnosis, or possible diagnosis, of ectopic pregnancy.

Helpline: 0845 070 4636


National Childbirth Trust (NCT)

The NCT offers information and support in pregnancy, childbirth and early parenthood.  Callers are put in touch with counsellors and/or local and regional contacts for support groups. Their mission is to support parents through the first 1,000 days, to have the best possible experience of pregnancy, birth and early parenthood.

Helpline: 0300 330 0700


Tommy’s offers support and information on a wide range of pregnancy topics and has a helpline staffed by midwives providing non-urgent, pregnancy related information.

Helpline: 0800 0147 800



Harmless - provides a range of services about self-harm including support, information to people who self-harm, their friends and families.

The Mix – is the UK’s leading support service for young people, here to talk to you help you take on any challenge you’re facing, and help you find the correct support and information.

Helpline: 0808 808 4994

Shout – if you’re experiencing a personal crisis and need support to cope.

Text Shout to 85258

NHS – information on self-harming.

Sexual Violence

Rape Crisis England & Wales

Rape Crisis England & Wales offers confidential support and information to women in England and Wales who have survived any form of sexual violence, no matter how long ago. Also provides immediate support to friends and family on how to support female survivors of sexual violence.

Phone: 0808 802 9999 (12–2:30pm & 7–9:30pm daily)

Survivors Trust

The Survivors Trust provide support and signposting for women, men and children who are survivors of rape, sexual violence or childhood sexual abuse.

Phone: 0808 801 0818

Rape Crisis Scotland

Rape Crisis Scotland provides confidential support for anyone affected by sexual violence, no matter when or how it happened. They can also put you in touch with local rape crisis centres.

Phone: 0808 801 03 02

The Rowan
The Rowan provides a range of support and services 24 hours a day, 365 days a year to people of all ages who have been sexually abused, assaulted or raped, whether this happened in the past or more recently.

Phone: 0800 389 4424

RASAC (Rape and Sexual Abuse Support Centre)

National Helpline: 0808 802 9999 (12-2.30 & 7-9.30)

Women Against Rape

National Male Survivors Helpline

National Male Helpline: 0808 800 5005

Young People’s Helpline: 0808 800 5007

(Opening hours for both helplines Monday, Wednesday & Friday 9am – 5pm, Tuesday & Thursday 8am – 8pm, Saturday 10am – 12pm)


Sexuality and Gender

The Pink Practice

The Pink Practice offers in-person and online sessions for individuals, couples and families within the LGBTQ+ community.

Helpline: 020 7060 4000

LGBT Foundation

LGBT Foundation provides a range of services to lesbian, gay, bisexual and trans (LGBT) communities, such as telephone and email support, pop-in services and sexual health advice.
Helpline: 0345 330 3030


Mermaids is a service providing telephone support for children and teenagers with gender identity issues and their families.
Helpline: 0808 801 0400

Beaumont Society

Provides help and support to the transgender community.
Helpline: 01582 412220



Tourettes Action
Tourettes Action work in England, Wales and Northern Ireland and is the leading support and research charity for people with Tourette Syndrome and their families, helping people with TS to receive the practical support and social acceptance they need to help them live their lives to the full.

Helpline: 0300 777 8427


Victims of Hate Crime

Stand Against Racism & Inequality - SARI

The SARI offer support for victims of any type of hate crime including racist, faith-based, disablist, homophobia, transphobia, age-based or gender-based.

To report a Hate Crime, call their helpline: 0800 171 2272 (lines open Monday – Friday 9.15am – 5.15pm)

The Monitoring Group

The Monitoring Group offer both information and support to anyone who is a victim of racial, religious, sexual harassment, violence, state neglect or police misconduct.


Stop Hate UK

Stop Hate UK provides independent and confidential support to people affected by Hate Crime.  They provide confidential Hate Crime reporting services in various areas of the UK, including a 24 hour helpline.


Knife Crime


The Ben Kinsella Trust

The Ben Kinsella Trust works with over 4000 young people a year in its purpose built exhibitions, and helps thousands more with free, online resources. The Trust works collaboratively with other organisations and its national campaigns and its exhibitions alike have won numerous awards.


Women's Health


Endometriosis UK

Endometriosis UK offers emotional support to talk through endometriosis issues and consider options to help overcome and manage them, or simply just to provide a friendly listening ear. They have a helpline, web chat service and a range of support groups available.

Helpline: 0808 808 2227


The Menopause Charity

The Menopause Charity works to improve women’s and healthcare professionals understanding of menopause. It’s a place to educate, support and campaign for women who are suffering from symptoms or who just want to know more information.


Women’s Health Concern

Women’s Health Concern is the sister charity to the British Menopause Charity which provides information and advice to inform and reassure women about their gynaecological, sexual, and reproductive health. There’s lots of information on the webpage and they also provide an email advisory service which is run by healthcare professionals.

Email Helpline: Email advice - Women's Health Concern (

Women's Health Concern | Confidential Advice, Reassurance and Education (


Alopecia UK

Alopecia UK is a national charity which provides impartial information, support and advice to help people with alopecia feel less alone, through their webpage and support groups. Individual support is also provided by email, telephone and social media.

Tel: 0800 101 7025


Scieroderma and Raynaud’s UK (SRUK)

SRUK is dedicated to improving the lives of people with Scleroderma and Raynauds by funding research and providing support and information. Whether you’re newly diagnosed or been living with it for years, they can offer support and information to help you on your Raynaud’s or Scleroderma journey. They offer a helpline which is run 365 days a year.

Helpline: 0800 311 2756


British Fibroid Trust

The British Fibroid Trust is a UK not-for-profit patient support group which is run by volunteers providing information and guidance on fibroid issues. They provide both support group meetings and education programs.

British Fibroid Trust


Bladder Health UK

Bladder Health UK is the largest bladder patient support group in the UK that gives support to people with all forms of cystitis, fowler’s syndrome, overactive bladder and continence issues. They also run a confidential advice helpline service from Monday-Friday.

Helpline: 0121 702 0820
Bladder Health UK


Pregnancy Health Problems- NHS

The NHS provides information about health problems and treatments, including details of local NHS services in England.

Common health problems in pregnancy - NHS (


PANDAS Foundation

PANDAS provides information and support for anyone experiencing a mental health problem during or after pregnancy

0843 28 98 401